Help Center

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through the helpdesk.

We currently ship worldwide excluding a few countries that you are most likely not living in.

For any information regarding these countries, please reach out to our support through our helpdesk.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard free shipping times for the major countries are presented below. You can find them when choosing for a delivery method before confirming your order. Please keep in mind that express shipping times are faster.

- United-States: 5-12 days

- Canada: 7-14 days

- Australia: 7-14 days

- France: 7-14 days

- UK: 5-14 days

- Germany: 7-14 days

You can currently purchase on our website using a debit or credit card.

We currently only support the following currencies for charging our customers in their local currencies: USD, CAD, AUD, GBP and EUR. 

If your credit or debit card use another currency, then you will be charged in USD. Your bank will apply the corresponding conversation rate of the currency you choose.